Upholding privacy of our esteemed users is taken seriously at Tech Care Solution. To ensure we provide best-in-class privacy to our users, we have used this forum to explain in detail our choices and online practices so that you can collect whatever information you may need and use it through our website in a safe and secure way.
1] Collection of Information and Its Use
All information collected through e-mail, phone and site will be fully owned by Tech Care Solution. We will assure all our users that no part of this information or whole of it will be distributed, shared or sold to others. Tech Care Solution shall collect all relevant and needed information for its internal processing purpose and will do so using its toolbar.
All users need to fill in a registration form provided to them online, in order to use Tech Care Solution services. At this stage, users will be required to provide details like Name, Postal Address, E-mail Address, etc. Tech Care Solution may use contact details provided by you to contact you to keep you informed about our latest services and products, special offers, notifications, renewals, etc.
Tech Care Solution may collect credit/debit card information or other payment related information from users of its website in order to complete user’s payment with regard to services or product offered to him/her. For the purpose of processing the payment, Tech Care Solution may use the services of a third-party service provider. Disclosing user’s necessary information like credit/debit card number, billing address, expiry date, etc, may be necessary to validate the transaction process.
Tech Care Solution may also ask for information related to user’s computer or other devices, including its model number, software/hardware used along with it, etc, to ensure customized services can be provided to the user easily and effectively. Collecting all these details may also be required for providing technical support and other services remotely.
2] Information Supplementation
To make sure our toolbar functions according to the way it was designed and developed and provides best-in-class services to our customers, it may be necessary that our customers’ information be supplemented properly with that of our third-party service provider. Our website users can be rest assured that the concerned document will be destroyed as soon as the credit worthiness of the user is ascertained.
In addition to this, Tech Care Solution may contact you with special offers, changes notifications, and provisions for opting out, updating or changing personal information, etc at regular intervals.
All necessary steps and precaution will be undertaken by Tech Care Solution to protect users’ information. Therefore, users can be rest assured that when they provide sensitive information to us, it will be protected both off-line and on-line. Furthermore, sensitive information like credit/debit card details of users are encrypted using standard procedures and through proper encryption software. Users are hereby advised to look for a lock symbol at the bottom of their browsers to ensure they are browsing through our website in a safe and secure way. The servers we use to store all our data and information of users are maintained in a safe and secure environment.